Terms of service

Terms of Service

Last Updated: June 2026

1. Overview

The terms “we”, “us” and “our” refer to AlongsideDrive™. AlongsideDrive™ operates this online store and website, including all related information, content, products, tools and services.

Our store is powered by Shopify, which enables us to provide our online shopping experience.

By using our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy.

2. Access and Account

By using this website, you confirm that you are at least the age of majority in South Africa or have permission from a parent or legal guardian.

You agree to provide accurate, current and complete information when placing an order or creating an account.

You are responsible for keeping your account details secure and for all activity under your account.

3. Our Products

We make every effort to display our products as accurately as possible. However, product colours, appearance and packaging may differ slightly due to screen settings, lighting, photography, or supplier updates.

Product descriptions, pricing and availability may change at any time without notice.

We reserve the right to discontinue, limit, or update any product at our discretion.

4. Orders

When you place an order, you are making an offer to purchase from AlongsideDrive™.

An order is only accepted once payment has been received and your order has been confirmed.

We reserve the right to refuse, cancel, or limit any order where necessary, including in cases of suspected fraud, stock issues, pricing errors, or incorrect customer information.

Returns and exchanges are handled according to our Refund Policy.

5. Prices and Billing

All prices are shown in South African Rand unless stated otherwise.

Prices, discounts and promotions may change without notice.

You agree to provide accurate billing, delivery and payment information when placing an order.

We are not responsible for failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by courier companies, incorrect delivery details, customs processing, strikes, weather, public holidays, high-volume periods, or circumstances outside our control.

Once your order has been handed to the courier, delivery is handled by the courier service provider.

7. Intellectual Property

All content on this website, including our name, logo, branding, product images, text, graphics, design, layout and slogans, belongs to AlongsideDrive™ or its respective owners.

You may not copy, reproduce, modify, distribute, display, or use our content without prior written permission.

8. Third-Party Tools and Links

Our website may include tools, links, apps, payment providers, courier services, or third-party integrations.

We are not responsible for the content, accuracy, policies, or actions of third-party websites or services.

Use of third-party tools or websites is at your own risk.

9. Relationship with Shopify

AlongsideDrive™ is powered by Shopify. However, all purchases made through our store are made directly with AlongsideDrive™.

Shopify is not responsible for any product, order, delivery, return, refund, injury, damage, or loss relating to your purchase from AlongsideDrive™.

10. Privacy Policy

Personal information collected through our website is handled according to our Privacy Policy.

Because our store is powered by Shopify, some personal information may also be processed by Shopify and relevant service providers in order to complete your order and provide our services.

You can view our Privacy Policy here: https://alongsidedrive.co.za/policies/privacy-policy

11. Customer Feedback

If you submit reviews, feedback, photos, suggestions or comments to AlongsideDrive™, you allow us to use this content for business, marketing, improvement and promotional purposes.

You are responsible for ensuring that your feedback is accurate, lawful and does not infringe on the rights of another person or business.

12. Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain errors relating to product descriptions, prices, promotions, shipping costs, availability or delivery estimates.

We reserve the right to correct errors, update information, cancel orders, or refuse orders where information is inaccurate.

13. Prohibited Uses

You may not use our website or services for any unlawful, harmful, abusive, fraudulent, misleading or malicious purpose.

You may not attempt to interfere with the security, operation, performance, or functionality of our website.

You may not copy, scrape, resell, exploit, or misuse any part of our website or content without permission.

14. Termination

We reserve the right to suspend, restrict, or terminate access to our website or services if we believe you have violated these Terms of Service.

Any obligations or liabilities incurred before termination will remain valid.

15. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be uninterrupted, secure, error-free, or available at all times.

Nothing in these Terms limits any rights you may have under South African consumer law.

16. Limitation of Liability

To the fullest extent allowed by law, AlongsideDrive™ will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.

This includes, but is not limited to, loss of profits, loss of revenue, loss of data, delivery delays, or third-party service failures.

17. Indemnification

You agree to indemnify and hold AlongsideDrive™, its owners, employees, partners, service providers and affiliates harmless from any claims, losses, damages or expenses arising from your breach of these Terms or misuse of our website or services.

18. Severability

If any part of these Terms is found to be unlawful, invalid or unenforceable, the remaining sections will still remain valid and enforceable.

19. Waiver and Entire Agreement

If we do not enforce a specific right or provision of these Terms, this does not mean we waive that right.

These Terms, together with our other policies, represent the full agreement between you and AlongsideDrive™ regarding your use of our website and services.

20. Assignment

You may not transfer or assign your rights or obligations under these Terms without our written consent.

We may transfer or assign our rights and obligations where reasonably necessary for business operations.

21. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes will be handled in accordance with applicable South African law.

22. Changes to These Terms

We may update, change, or replace parts of these Terms of Service from time to time.

The latest version will always be available on this page. Continued use of our website after changes are posted means you accept the updated Terms.

23. Contact Information

Questions about these Terms of Service can be sent to us using the contact details below:

• Trading Name: AlongsideDrive™
• Email: support@alongsidedrive.co.za